Privacy Policy
This Privacy Policy describes how Monvero Media ("we", "us", or "our"), based in Amsterdam, Nederland, collects, uses, and protects information about you when you visit https://monveromedia.com (the "Site").
Who we are
Monvero Media is a digital agency based in Amsterdam, Nederland, offering web design, hosting & maintenance, and graphic design. You can contact us at info@monveromedia.com.
What information we collect
We may collect the following information:
- Contact form data — When you submit our contact form, we collect your name, email address, the service you are interested in, and your message.
- Usage data — Basic information about how you interact with our Site, such as pages visited and time spent.
- Technical data — IP address, browser type, device type, and operating system, collected automatically by our hosting infrastructure.
How we use your information
We use the information we collect to:
- Respond to your enquiries and provide our services
- Improve our website and user experience
- Comply with legal obligations under Dutch and EU law
We do not use your data for automated decision-making or profiling.
Legal basis for processing (GDPR)
We process your personal data on the following legal bases under the General Data Protection Regulation (GDPR):
- Legitimate interest — to respond to your enquiries and improve our services
- Consent — where you have explicitly provided information via our contact form
- Legal obligation — where required by applicable law
Third-party services
We use the following third-party services that may process your data:
- Formspree (formspree.io) — processes contact form submissions on our behalf. Their privacy policy is available at formspree.io/legal/privacy-policy.
- Amazon Web Services (AWS) — hosts our website infrastructure. Data is processed within the EU/EEA where possible.
- Google Fonts — serves web fonts. Google may collect your IP address when fonts are loaded.
Data retention
We retain contact form submissions for as long as necessary to respond to your enquiry and for a reasonable period thereafter. We do not retain personal data longer than necessary.
Your rights under GDPR
As a resident of the EU/EEA, you have the following rights regarding your personal data:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure ("right to be forgotten")
- The right to restrict processing
- The right to data portability
- The right to object to processing
To exercise any of these rights, contact us at info@monveromedia.com. We will respond within 30 days.
You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.
Cookies
Our Site does not use tracking cookies or analytics cookies. We do not use Google Analytics or similar tracking tools. Technical cookies necessary for the Site to function may be set by our hosting provider.
Data security
We take appropriate technical and organisational measures to protect your personal data. Our Site is served over HTTPS and hosted on AWS infrastructure with access controls in place.
Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. We recommend reviewing this page periodically.
Contact
For any questions about this Privacy Policy or how we handle your data, please contact us at info@monveromedia.com.